How Temp Staffing Through an Agency Works in Poland
If you work in Poland through a temporary staffing agency like Nexflow, your legal situation is somewhat different from a regular employee hired directly by a company. Understanding how this system works, what rights you have, and what governs your employment is essential for working with confidence.
The Tripartite Employment Relationship
Temporary staffing in Poland is based on a three-way relationship between three parties:
- The temporary staffing agency (e.g., Nexflow) — your official employer. You sign the contract with the agency, which pays your wages, registers you with ZUS (social insurance), and withholds your taxes.
- The user employer — the company where you physically work (warehouse, factory, logistics centre). They direct your day-to-day work, assign tasks, and set your schedule.
- You as a temporary worker — you carry out work at the user employer's premises, but you are officially employed by the agency.
Legal basis: Act of 9 July 2003 on the Employment of Temporary Workers (Ustawa o zatrudnianiu pracownikow tymczasowych).
What Governs Your Employment?
Your contract (most often a civil-law contract or a temporary employment contract) is concluded with the agency. It must specify:
- the user employer (the company where you will work),
- the type of work and place of performance,
- the start date and expected duration,
- the remuneration amount,
- working time arrangements.
Maximum Duration of Temporary Work
You may work as a temporary employee for the same user employer for a maximum of 18 months within any 36-month period. Once this limit is reached, the user employer must either offer you direct employment or end the engagement.
Your Rights as a Temporary Worker
Temporary workers have the same fundamental rights as other employees:
- minimum wage (in 2025: PLN 4,666 gross per month),
- right to overtime pay,
- right to annual leave (2 days for each full month worked),
- social (ZUS) and health (NFZ) insurance coverage,
- right to sick leave (L4),
- protection against discrimination and workplace harassment.
Who Is Responsible for What?
| Responsibility | Agency (Nexflow) | User Employer |
|---|---|---|
| Signing the contract | YES | — |
| Paying wages | YES | — |
| ZUS/NFZ registration | YES | — |
| Health & safety training | YES (induction) | YES (on-site) |
| Organising daily work | — | YES |
| Medical examinations | YES | — |
How Nexflow Supports You
As your employer, Nexflow takes care of:
- legal registration in the social insurance system from your first day of work,
- timely payment of wages,
- required medical examinations and health & safety training,
- assistance with paperwork related to your residence and work in Poland,
- support if problems arise with the user employer.
What to Do If a Problem Arises
If you have a conflict with the user employer (unlawful instructions, improper conditions), contact Nexflow — as the agency, we act as an intermediary and can intervene. You may also file a complaint with the National Labour Inspectorate (PIP — Panstwowa Inspekcja Pracy).
Summary
Working through a staffing agency is a legal and common form of employment in Poland. Knowing your rights and understanding who is responsible for what lets you work with confidence and assert your entitlements. If you have any questions — Nexflow is always here to help.